Call the clinic
Mt. Pleasant: 496 Bramson Ct, Ste 120, Mount Pleasant, SC 29464
Downtown Charleston: 163 Rutledge Ave, Ste 202, Charleston, SC 29403
For a medical emergency, call 911. Messages in the app are not watched around the clock.
Getting started
Joining the app
How do I join?
Solcara Health emails you a personal invitation link. Open it on your phone, then confirm your date of birth. If you have the app installed, the link opens it for you.
My invitation does not work
Each invitation works once and stops working after 72 hours, or after a few wrong dates of birth. Call the clinic and we will send a new one.
Can I use the app on more than one phone?
Yes. Ask for an invitation for each phone. You can see every phone that is signed in under Profile.
Your account
Phones, notices and privacy
I lost my phone
Sign in on another phone and remove the lost one under Profile, or call the clinic and we will sign it out for you. The app also locks itself after five minutes away and asks for Face ID, your fingerprint or your phone's passcode.
Notices
Turn notices on or off under Notifications. Notices only say that something changed, never health details. Open the app to see them.
Writing to your care team
Use Secure Messages in the app for questions about your care, rather than ordinary email or text.
Delete your app account
Open Profile and choose Delete my app account. This signs the app out on every phone. Your medical record at Solcara Health is not changed, and you can join again later with a new invitation.